Terms of Service
Last Updated: July 26, 2026
Welcome to Questo Hub ("we," "our," "platform," or "us"), operated via https://questocomm.com/. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Student," "Instructor," or "Visitor") and Questo Hub. By accessing, browsing, registering for, or using our services, course marketplace, interactive clinical simulators, community forums, or career tools, you agree to be bound by these Terms.
If you do not agree to all of these Terms, you are expressly prohibited from using Questo Hub and must discontinue access immediately.
1. Account Eligibility & Registration
To access certain features of the platform—including enrolling in paid courses, submitting scholarship reviews, posting pharmacy clearance deals, or engaging in community discussions—you must register for an account. By creating an account, you represent and warrant that:
- You are at least 18 years of age or possess legal parental/guardian consent to use the platform.
- All registration information you submit (name, username, email address, credentials) is truthful, accurate, and kept up to date.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
- You will notify us immediately at support@questocomm.com upon suspecting any unauthorized access to your account.
2. Scope of Services & Educational Features
Questo Hub provides a comprehensive educational, career, and clinical simulation ecosystem, including but not limited to:
- Courses Academy & Multi-Vendor Marketplace: On-demand structured video courses, downloadable curriculum materials, and instructor-led modules.
- Interactive Clinical Simulators & Calculators: Educational simulation modules including Type 2 Diabetes management, ECG interpretation, OSCE patient simulators, Drug Interaction Checker, Clinical Dose Calculators, and OTC Drug Guides.
- Career & Scholarship Tools: Scholarship trackers, AI Research Assistant, English language assessment tools, Pharmacy Clearance Marketplace, and Pharmacy Jobs board.
- Community Forums: Peer-to-peer discussions, Q&A boards, reputation system, and academic networking.
3. Course Subscriptions, Pricing & Kashier Payment Terms
Payment Gateway & Transaction Terms
Questo Hub offers paid digital course subscriptions, clearings, and premium features. The following payment terms apply:
- Payment Currency: All prices on Questo Hub are displayed and billed in Egyptian Pounds (EGP) or equivalent supported currencies.
- Authorized Payment Gateway: All financial transactions on Questo Hub are processed securely via our official payment gateway partner, Kashier. Supported payment methods include Credit Cards (Visa, Mastercard), Meeza cards, and Local Mobile Wallets (Vodafone Cash, Orange Cash, Etisalat Cash, WE Pay).
- Immediate Digital Fulfillment: Paid services, course subscriptions, and digital resources are delivered electronically and activated immediately upon successful payment authorization from Kashier.
- Subscription Renewal & Cancellation: Subscriptions are billed on a recurring monthly or specified billing cycle. You may cancel your subscription at any time via your Student Dashboard. Upon cancellation, your access remains active until the end of the current paid billing cycle.
4. Multi-Vendor Instructor Terms, Payouts & Revenue Agreement
Instructors who register, submit applications, and publish educational courses on Questo Hub agree to the following financial and operational terms:
- Revenue Share Model: Verified instructors earn 80% of net subscription revenues generated from their published courses. Questo Hub retains a 20% platform fee to cover video hosting, streaming infrastructure, payment processing gateway fees, platform maintenance, and customer support.
- Supported Payout Methods: Instructors can configure their preferred payout receipt method via their Instructor Dashboard. Supported payout channels include:
- Vodafone Cash & Egyptian Mobile Wallets: Instant wallet transfer to registered mobile numbers (Vodafone Cash, Orange Cash, Etisalat Cash, WE Pay).
- InstaPay: Direct instant transfer to InstaPay Instant Payment Address (IPA) or linked phone number.
- Bank Account Transfer: Wire transfer to any registered Egyptian bank account (requiring Bank Name, Account Holder Name, and IBAN).
- Minimum Withdrawal Threshold & Schedule: Instructors may request payout withdrawals whenever their available balance reaches or exceeds 200 EGP (Egyptian Pounds). Payouts are processed on an automated monthly cycle on the 1st of each calendar month or within 3–5 business days following a manual withdrawal request.
- Admin Approval & Quality Assurance: All instructor applications, course outlines, and video materials must be reviewed and approved by the Questo Hub administration prior to public listing. We reserve the right to decline or unpublish any course that fails to meet academic standards or violates copyright laws.
- Content Ownership & Licensing: Instructors retain copyright ownership of their original course content. By publishing on Questo Hub, instructors grant the platform a non-exclusive, worldwide license to host, stream, promote, and distribute the course materials to enrolled students.
- Taxes & Compliance: Instructors are independent legal entities/contractors responsible for reporting and paying any applicable income tax or statutory levies required by the Egyptian Tax Authority (ETA) or local laws.
5. User Conduct & Community Guidelines
When interacting on our community forums, posting pharmacy clearance deals, submitting job listings, or uploading content, you agree NOT to:
- Post or transmit any material that is unlawful, defamatory, harassing, abusive, hateful, or obscene.
- Upload copyrighted material, proprietary medical software, or textbook scans without explicit authorization from the rights holder.
- Provide fraudulent pharmacy clearance deals, false job postings, or impersonate licensed healthcare professionals or institutions.
- Engage in automated scraping, bot attacks, spamming, or attempting to compromise the security of Questo Hub.
- Use the platform's communication channels to offer unauthorized prescription drug sales or illegal pharmacy trading.
Questo Hub reserves the right to moderate, edit, remove content, or permanently suspend any user account violating these guidelines without prior notice.
6. Medical & Educational Simulation Disclaimer
CRITICAL MEDICAL DISCLAIMER
Educational & Simulation Purposes Only: All content, clinical case scenarios, drug interaction tools, dose calculators, OTC guides, and OSCE patient simulators provided on Questo Hub are designed STRICTLY FOR EDUCATIONAL AND SIMULATION PURPOSES for students, pharmacists, and healthcare professionals.
Questo Hub does NOT provide formal medical diagnosis, clinical treatment advice, or professional prescription guidance. Platform resources must never be used as a substitute for professional medical judgment in clinical practice or patient care. For full details, please review our dedicated Medical Disclaimer.
7. Intellectual Property Rights
The Questo Hub platform, including its original source code, logo, brand assets, UI design, clinical simulation logic, and database schemas, is the exclusive intellectual property of Questo Hub and protected by international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, or create derivative works without express written consent.
8. Limitation of Liability & Disclaimers
To the maximum extent permitted by applicable law, Questo Hub and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of data, revenue, or academic credentials—arising out of your access to or use of the platform. Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
9. Governing Law & Dispute Resolution
These Terms of Service shall be governed by, interpreted, and construed in accordance with the laws of the Arab Republic of Egypt. Any legal action, dispute, or claim arising out of or relating to these Terms or the use of Questo Hub shall be submitted to the exclusive jurisdiction of the competent courts of Cairo, Egypt.
10. Contact Information
If you have any questions, inquiries, or legal notices regarding these Terms of Service, please contact us at:
Questo Hub - Legal & Support Department
Email: support@questocomm.com
Phone & WhatsApp Business: +20 120 601 4554
Contact Form: https://questocomm.com/contact